What is 311? When should I contact them?

311 is the City’s non-emergency phone line for information and services and is the best point of contact for the fastest resolution to your concern on any city issues such as: 

  • snow/ice concerns

  • waste services

  • problem properties 

  • potholes, streetlights, graffiti

  • recreation 

  • bylaw

  • transit

  • And more! 

Ways to connect: 

  • Dial 311 locally (780-442-5311 outside Edmonton). 

  • Online 

  • 311 App

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